Where Is My Ad?

If you’ve posted an ad on Building Spares but can’t find it, don’t worry! Ads may take some time to appear or may require action on your part. Here’s a guide to help you locate your ad and ensure it’s live on the platform.

1. Is Your Ad Published Yet?
• New Ads:
• Ads usually take a few minutes to process but may take up to an hour to go live.
• Check your email inbox for a confirmation message.
• Pending Ads:
• Some ads may require manual review to ensure they meet our posting policies.
• If your ad is under review, it won’t appear until approved.
2. Log In to Your Account
• Visit the My Ads section in your profile to check the status of your ad.
• Active Ads: Your ad is live and visible to buyers.
• Expired Ads: Ads expire after their listing period ends. You can renew them to make them active again.
• Draft Ads: Ads saved as drafts must be finalized and submitted to go live.
3. Check Your Notifications
• If your ad was removed or flagged, you should receive an email with the reason. Common reasons include:
• Violation of posting policies.
• Incorrect category or missing information.
4. Search for Your Ad
• Use relevant keywords to search for your ad in the appropriate category. Narrow the search by applying location or price filters.
5. Troubleshooting Tips
• Ad Still Missing?
• Ensure all ad details, such as title and description, meet our posting guidelines.
• Double-check that you completed the posting process.
• Contact Support:
• If you’ve confirmed your ad is published but still can’t find it, contact our support team for assistance.

By following these steps, you can quickly locate your ad or identify any issues preventing it from going live. For further support, don’t hesitate to reach out to us!