Quick Safety Tips

At Building Spares, we prioritize your safety while buying, selling, and interacting on our platform. To ensure a secure and smooth experience, please follow these quick safety tips:

1. Protect Your Personal Information:
• Never share sensitive personal information such as your full address, bank details, or passwords in messages or on public forums.
• Keep communication within the platform's messaging system to maintain security and track interactions.
2. Meet in Safe, Public Places:
• If you're arranging a transaction in person, always meet in a well-lit, public place. You can check if the area has CCTV coverage. Avoid meeting at your home or a private location, especially with new contacts.
• Always consider bringing a friend or family member with you when meeting someone for a transaction regardless if you have met them before.
3. Verify Seller or Buyer Information:
• Before completing a purchase or sale, confirm the details of the seller or buyer, such as their profile and item information.
• Look for trusted sellers with verified business accounts or ratings to ensure credibility.
4. Avoid Cash Transactions Where Possible:
• Whenever possible, use secure payment methods like credit or debit cards, or trusted online payment platforms to protect both buyer and seller.
• Avoid paying in advance for items unless you are confident in the legitimacy of the transaction.
5. Be Cautious with Deposits:
• Be wary of requests for large deposits before viewing items.
• Always ensure you inspect the item before paying for it, especially for high-value items.
6. Report Suspicious Activity:
• If you encounter suspicious listings, fraudulent behaviour, or anything that seems off, report it immediately to Building Spares.
• Use the platform’s “Report” button to alert us about any concerning posts or users.
7. Understand the Terms of Sale:
• Make sure you fully understand the terms of sale before proceeding with any transaction.
• If you're unclear on any aspects of the deal, ask the other party for clarification.
8. Protect Your Photos & Listings:
• Avoid using images that contain personal details (e.g., addresses or contact information).
• Always ensure the product is correctly listed, with clear and honest descriptions.

Stay Safe, Stay Smart
By following these simple safety tips, you help ensure that your experience on Building Spares is both secure and enjoyable. If you ever feel uncomfortable with a transaction or have any concerns, don’t hesitate to reach out to our customer support team for assistance.